Privacy Policy
EURO TOURS PVT. LTD is committed to protecting the privacy of individuals who interact with our website, services, or travel offerings.
Effective Date: November 24, 2025
This policy is prepared in accordance with Indian law, including the Information Technology Act, 2000 and applicable consumer protection provisions.
1. Information We Collect
We collect the following types of personal information when you engage with our services:
Information You Provide Directly
- Full name
- Email address
- Phone number
- Travel preferences, destinations, dates
- Passport or visa details (only when required for booking)
- Payment-related details (processed securely through third-party gateways)
- Messages or enquiries submitted through forms, WhatsApp, or email
- Any documents required for booking or travel compliance
Automatically Collected Information
When you browse our site:
- IP address
- Device information
- Browser type
- Usage data
- Cookies or tracking pixels
This is used only for analytics and site performance.
Booking & Transaction Information
When you book a package or service, we collect:
- Itinerary details
- Accommodation & transport preferences
- Special requests
- Payment confirmation
- Documentation needed by travel suppliers
2. How We Use Your Information
We use your information to:
- Process travel bookings, reservations, and create itineraries
- Communicate booking confirmations, updates, or schedule changes
- Provide customer support
- Process payments, refunds, or itinerary adjustments
- Share essential details with airlines, hotels, tour operators, and other travel suppliers to fulfil your booking (suppliers operate independently and are responsible for their own service delivery)
- Improve our website, user experience, and offerings
- Send updates, promotions, or travel-related information (only with consent)
- Maintain records for legal, taxation, or accounting requirements
3. Sharing & Disclosure of Information
We do not sell or rent your personal information.
However, we may share your information with the following:
Travel Suppliers
Airlines, hotels, transport providers, cruise operators, visa service agencies, or other third-party travel partners to fulfil your booking. Their terms and policies also apply to you.
Payment Processors
Secure third-party gateways process all payments; we do not store your card details.
Legal or Regulatory Authorities
If required for compliance with Indian law, security requirements, or court orders.
Internal Teams
Employees or authorized personnel responsible for fulfilling your requests or improving services.
4. Cookies & Tracking Technologies
We may use:
These help improve site performance and personalize user experience. You may disable cookies from your browser settings, though some features may not work properly.
- Cookies
- Analytics tools
- Session identifiers
5. Data Security & Storage
We implement reasonable security practices, administrative safeguards, and technical measures to protect your data as required under the IT Act, 2000 and industry standards.
Security measures include:
- Encrypted data transmission (HTTPS)
- Access controls
- Secure data storage on our VPS or cloud servers
- Regular backups
- Sharing data only with verified and compliant suppliers
Despite best efforts, no system is fully immune to data breaches or unauthorized access.
6. Your Rights
You have the right to:
To exercise these rights, email us at: sales@theeurotours.com
- Request access to your personal information
- Ask us to correct inaccuracies
- Request deletion (unless retention is required for legal or booking purposes)
- Withdraw marketing consent at any time
- Request a copy of data records maintained for your booking
7. Data Retention
We retain your personal data for as long as necessary to:
After this period, data is securely deleted or anonymized.
- Fulfil bookings
- Provide customer support
- Meet legal, financial, and audit requirements
- Resolve disputes or chargeback claims (as outlined in our Terms & Payment policies)
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for:
Please review their terms separately before using their services.
- Their content
- Their privacy practices
- Their data handling policies
9. Children's Privacy
Our services are not intended for children under 18 without parental consent. We do not knowingly collect children's data unless required for travel bookings.
10. Updates to This Privacy Policy
We may modify or update this Privacy Policy from time to time. Changes will be posted on this page with an updated 'Effective Date.' Your continued use of our services constitutes acceptance of the updated policy.
Contact Information
For privacy-related queries, contact:
Phone
+91 8655050783 / 84 / 85
Address
004, E34 Harsh Vihar building, Shanti Nagar Sector 1,
Mira Road (E). Mumbai 401107
Your Data is Safe With Us
We are committed to protecting your privacy and ensuring your data is handled with the utmost care and security.
Contact Us